COOKIE POLICY

1.1. Introduction

When you use our Platforms, we use cookies and other similar tracking technologies. All of these technologies store small amounts of information on your device or access information already stored there.

This helps us, among other things, to:

• Provide and improve our services : this includes the proper functioning and efficiency of our Platforms.
• Personalize your experience : we can remember your preferences and tailor content to your interests.
• Show you relevant ads : we may display ads for products or services that may interest you.
• Ensuring the security of your account : we protect your account against any unauthorized access.

For the sake of simplicity, we will refer to all of these technologies as "cookies" in this Cookie Policy.

1.2. Definition of cookies and other similar technologies

A cookie is a small text file stored on your device. As mentioned previously, they can be used, for example, to remember your preferences, track your activity, and ensure the essential functioning of the website. In addition to cookies, our Platforms may contain lines of code or small transparent image files that record how you interact with them.

As explained above, in addition to cookies, our Platforms and emails may contain the following technologies:

Web beacons : These are tiny, single-pixel graphic images that can be sent to your device as part of a request on our Platforms. They are also known as "web bugs," "tracking bugs," "tags," "web tags," "page tags," "tracking pixels," "pixel tags," "1x1 GIFs," or "clear GIFs." They can be used to collect information about your device, such as device type and operating system, IP address, and the time of your visit. They are also used to run and read cookies in your browser or to place a cookie.

Scripts : These are small computer programs embedded in our Platforms that provide them with a wide variety of additional functionality. Scripts are used to ensure the proper functioning of our Platforms. For example, they enable certain security features and allow the use of basic interactive functions on our Platforms. Scripts may also be used for advertising or analytical purposes. For example, a script may collect data about your use of our Platforms, such as the websites you visit or the searches you perform.

Tracking URL : These are links that include unique identifiers to determine the specific platform from which you accessed our Platforms. For example, if you click from a social network, a search engine, or the website of one of our affiliates.

Software Development Kits (SDKs) : These are part of the source code of our applications and, unlike browser cookies which are stored on your device, SDK data is stored on the application.

Email pixels : These are one-pixel-sized electronic files embedded in the email that load when you open it. Email pixels allow us to know if the email was delivered, if and when you read it, and what you clicked on. This can help us determine if there were any technical issues, if the communication was relevant to our audience, and so on.

Push notification data : Finally, we also receive statistical information about the push notifications we send you. More specifically, we receive statistics that provide us with information about your reading habits, which we then use to optimize our messages and make our communications more relevant to you.

2.1. Cookie Owner

During your visit to our Platforms, you may notice that cookies are installed both by us and by third parties. We collaborate with trusted partners who use cookies to help us provide and improve our services, or for their own purposes. To understand how and why cookies are used on our Platforms, it is helpful to distinguish between two main types:

First-party cookies : these are the ones that we send to your device.

Third-party cookies : These are cookies sent to your device from a device or domain not managed by us, but by another entity (our partners). These partners process the data collected through their cookies. Since the partner is responsible for these cookies, their use is governed by their privacy policies and/or cookie notices.

2.2. Purposes of cookies

We use first-party and third-party cookies on our Platforms to ensure their proper functioning, to provide and analyze our services, to personalize your experience, and to tailor and measure advertising based on your browsing habits. For this purpose, we use technical cookies, functional cookies, analytical cookies, and advertising cookies.

Our platforms use cookies for the following purposes:

Technical cookies : Our Platforms use first-party and third-party cookies necessary for their operation. These cookies, which cannot be disabled, serve the purposes described in our Policy, including:

• Booking : to keep a consistent record of your entries on the Platforms, thus enabling you to successfully complete the booking process.
• User account : to authenticate you and allow you to access authorized content, for example to view your account and log in.

2.2.1. Improvement of our services or development of new services:

To save your preferences, such as language or the number of search results per page.

For analytical purposes, provided that these measures provide us with anonymized statistical information.

2.2.2. Promoting a safe and reliable service:

• To enable communication and connectivity with our Platforms via the network, thus allowing data exchange as well as the detection of transmission errors or data loss.
• To prevent fraud (such as protecting the login system against abuse) and to ensure information security (such as detecting repeated unsuccessful login attempts on our Platforms).
• To perform necessary software updates for security reasons.
• To allow the social network to identify you when you interact with its plugins.

2.2.3. For legal and compliance purposes: to record your cookie and privacy preferences.

Functional cookies: We use our own and third-party cookies to improve functionality and personalization. These may be set by us or by external providers whose services are integrated into our pages. If you refuse these cookies, some or all of these features may not function correctly.

Analytical cookies: These third-party cookies complement technical cookies to better understand user interaction with our platforms, including marketing performance. These cookies allow us to count visits and traffic sources to measure and improve our website's performance. They help us identify the most and least popular pages and tell us how users navigate the website. All information collected by these cookies is aggregated and therefore anonymous. If you do not allow these cookies, some of our analytical data will not reflect your use of the platforms.

Advertising cookies: These cookies are set by our advertising partners through our Platforms. They may be used to build a profile of your interests and show you relevant ads on our platforms and those of third parties. They work by assigning a unique identifier to your browser and device. If you do not allow these cookies, you will still see ads, but they will be less relevant to you.

Personalized offers: When you consent to advertising, you authorize us to offer you personalized offers on our platforms and those of third parties (including social networks where you have an account). To do this, these third-party platforms will be able to cross-reference your online identifiers (such as your hashed login and contact data) in accordance with their terms and conditions and the preferences you have set in your account with them. These offers will always be related to the travel services we provide.

2.3. Cookie lifespan and data retention period

When we use cookies, they remain active on your device for a specific period (known as the "cookie lifespan"). We also retain the information collected by the cookies for a certain period ("data retention period" or "storage period"). The lifespan and retention period for non-essential cookies depend on the specific purpose and the partner involved.

Types of cookies based on their lifespan:

Session cookies : These are designed to collect and store data while you browse one of our platforms. They are deleted as soon as you leave our platforms, as we do not need to retain this information between visits.

Persistent cookies : These cookies remain stored on your device, allowing access to and processing of their data for a period defined by the cookie owner, ranging from a few minutes to several years. Their duration depends on their specific purpose; the general maximum duration for a cookie is set at 2 years. There may be exceptions of up to 4 years for fraud prevention, legal, and security reasons.

3.2. Reject cookies

You can refuse non-technical cookies from your first visit to our platforms.

If you initially accepted them, you can change your mind to prevent the further recording of non-essential cookies, and, of course, the reverse is also true (if you initially refused non-essential cookies, you can still accept them).

However, this will not delete cookies already stored on your device before you refused them.

To delete existing cookies before refusing the installation of new cookies, you have the following options:

• Clear your browser's cookies: This will delete all cookies from the websites you have visited. You will find this option in your browser's settings or history.
• Modify your browser settings : block the future installation of cookies. Note that this may affect the website's functionality and require manual adjustments to your preferences.